Tonhub card: a non-custodial Visa Debit that spends your TON and USDC, if you live in the EU

Updated October 2026
Licensed
usAvailable in US
Fast payouts
18+ Only
A payment card next to a phone with a crypto wallet app open

Tonhub is a crypto wallet brand that has put a Visa Debit card on top of it. The idea is straightforward: you keep your coins in your own wallet, and when you pay at a shop the card spends from that wallet rather than from a balance the card provider holds for you. That self-custody angle is the headline feature, and it is what most of the marketing leads with. Everything else, from fees to where the card actually works, is less clearly explained on the company’s own pages, and several details I would expect to find are simply not stated.

Tonhub works as a payment card spent from a crypto balance

The conditions described below are current as of October 28, 2026. Where the company’s site does not give a number or a date, I say so plainly rather than fill the gap with a guess.

Verdict

If you live in the EU, are at least 18, and want to spend TON or USDC directly from a wallet you control, Tonhub is one of the very few cards that lets you do that without first depositing your coins with a third party. The Trail of Bits audit on the smart contracts is also a real mark in the card’s favour. What holds the card back, and the reason the overall score is what it is, is the lack of public information about fees, limits, the issuer and the operator entity, the fact that the only feedback I could find is a single, very unhappy Trustpilot review, and the absence of any cashback or reward structure. The card works, but the documentation is thin and the trust signals are mixed.

A receipt and a card on a café table
What a Tonhub payment costs depends on the conversion and currency fees
Criterion Mark Why it scored this way
Who can get it 5 / 10 EU residence and 18+ are the rules the page itself names; everything else (tiers, documents, processing time) is not stated.
Cost 7 / 10 The card’s own pages do not publish numbers; there is no official fee information available.
Top-up options 5 / 10 TON and USDC are clearly shown, and SEPA and SWIFT are offered, but a user review also mentions USDT and the official list does not.
Reliability and complaints 4 / 10 Operator and issuer are not named on the page; the smart contracts have been audited by Trail of Bits, but the only Trustpilot review is one star, and the user reports disputes that took two months with money still not returned.
Everyday use 5 / 10 A virtual Visa Debit issued after verification is the only card form on offer; Apple Pay and Google Pay are reported unofficially; ATM use is not described.
Total 5.3 / 10 A real product for a narrow audience, but thin on disclosure and with too little independent feedback to score higher.

The card is best suited to EU residents who already hold TON or USDC in a self-custody wallet, are comfortable signing transactions on-chain, and are not looking for rewards, premium tiers or a physical card to tap in a shop. If you want cashback, multi-currency balances, a published fee schedule, or a card you can hand to a family member without a wallet, this is not it.

Who they will give the card to

Tonhub’s page sets out two hard conditions. You must be at least 18 years old, and you must be a resident of an EU country. The page also cites “25+” countries as a usage statistic, which is a softer number and tells you how widely the wallet itself is used rather than where the card is officially supported. The way to read it is: the wallet has users in many places, the card programme is gated to the EU.

A phone showing a stablecoin transfer screen
Topping up Tonhub starts with a transfer to the right network

Several things you would normally see in an eligibility section are not stated. There is no list of which EU member states the card is or is not issued in, no distinction between citizenship and residence, no information about what happens if you move, and nothing about what documents or proof of address the issuer expects. A “Verify Your identity” step is mentioned, and the card is issued only after that step, but the underlying requirements are not spelled out on the public page. I would expect a regulated Visa programme to ask for a government ID, a selfie, and a recent proof of address, but I am writing that from category knowledge, not from anything Tonhub has published.

In short: if you are an EU resident who is 18 or older, the door is open. If you live outside the EU, even in a country where Tonhub the wallet is popular, the card is not offered to you, and the page says that the brand plans to expand to other regions, with no confirmation of a date.

How to get it

The sign-up flow as the page describes it is short. You add a wallet inside the Tonhub app, tap the Tonhub Card banner, and go through identity verification. Once verification is approved, a virtual Visa Debit is issued. There is no mention of a physical card anywhere on the page, and no mention of a delivery address, a shipping time or a card-printing fee. If you want a piece of plastic to tap at a coffee shop, that is not the offering here; the only card form is virtual.

The verification step is described in a single phrase, “Verify Your identity,” and the page does not publish the documents required, the time it takes, the reasons an application might be rejected, or the levels a user can reach after passing the initial check. From the Trustpilot review I will come back to later, the user reports being asked for an extra video-call identity check on top of an earlier verification, which suggests that the verification process is not always a one-shot form.

The card currency is not stated either. With a Visa Debit, the currency usually depends on the issuer and the country of issue, and since neither is published here, I cannot tell you whether the card will settle in euros, US dollars or something else. In practice, with a card funded from a crypto balance, the wallet app tends to convert at the moment of payment, so the question becomes which currencies the wallet can convert into and at what fee. That is a fees question, and the fees are not published, so the loop is not closed.

The conditions described below are current as of 2026-10-20.

What it really costs

This is the section where the review has to slow down and acknowledge what is not known. Tonhub has a “Fees & Conditions” section on its site, but the figures that the public pages publish are essentially empty as far as I can see. The card’s own pages do not state an issuance fee, a monthly or annual fee, a transaction fee, a foreign-exchange fee, an ATM fee, or a fixed daily or monthly spending cap. Spending limits are described as “custom spending limits directly on-chain,” which means the user can set their own threshold before a transaction needs an extra confirmation, but the page does not publish a hard cap on top of that.

The only public number I have for costs is unofficial. According to a third-party write-up (Forklog, November 2024) and a separate company profile on Dealroom, the transaction fee is 1.5%. That figure has not been confirmed by Tonhub on the page I checked, and I am not aware of a more recent statement, so treat it as a working assumption rather than a published rate.

Fee or limit Value
Issuance not stated
Monthly or annual fee not stated
Conversion / spend fee not stated officially; unofficial: 1.5% per transaction
Foreign-exchange fee not stated
ATM fee not stated
Daily cap not stated (user-set on-chain limits available)
Monthly cap not stated

What three everyday payments would look like

To make the “not stated” answer less abstract, here is what the same card would do in three common situations, given only what the company has actually published.

A €40 lunch in a eurozone café would cost the conversion fee on top of the meal.

A US$120 booking on a US website from an EU IP address would, in addition to the conversion fee, presumably also attract a foreign-exchange fee, because the merchant settles in dollars and the card currency, whatever it is, would not be dollars. The card page does not publish that fee, so I cannot give a number. The wallet would also need to convert the euro balance (or the user’s crypto) into dollars at the moment of payment, and the spread on that conversion is not described.

A typical ATM withdrawal would, in most card programmes, carry an ATM fee from the issuer plus any fee from the ATM operator. Neither fee is published by Tonhub, and there is no mention of how many free withdrawals a month a user gets or whether ATM use is supported at all. If the only card form is virtual, ATM use may be a non-starter anyway, because most virtual cards do not work at ATMs.

The point of running through those three examples is not to scare you. The point is that the absence of published numbers means you cannot price the card in advance. If a transparent fee schedule matters to you, this is a real gap.

How to top it up

The funding model is the one feature the page describes in some detail, and it is the feature that distinguishes Tonhub from custodial crypto cards. The card does not draw on a balance held by the card provider. It draws on the balance in your own wallet. At the moment of payment, Tonhub pre-funds the merchant, then debits your wallet after the network and the merchant have both confirmed. If the wallet does not have enough at that moment, the payment is declined and your funds are not touched.

Two coins are clearly shown on the page: TON (the native token of the TON blockchain) and USDC (the dollar-pegged stablecoin from Circle). A user review also mentions paying with USDT, the dollar-pegged stablecoin from Tether, which is not in the official list but is in active use. The lack of clarity about which coins are officially supported is itself a small risk, and I would test with a small amount before treating an unsupported coin as a routine option.

Two bank-transfer rails are offered for topping up a balance: SEPA (the standard eurozone bank transfer) and SWIFT (the global correspondent-banking network). Fiat top-up fees and any minimum amount are not stated. On-chain deposits also carry a network fee, which is set by the blockchain rather than by Tonhub and is paid in the network’s own token.

Because the wallet is non-custodial, the card is also connected to a feature the page calls “Emergency Withdrawal.” A designated heir can retrieve card-linked funds on-chain, which is a thoughtful feature for an audience that holds its own keys. The fees for that retrieval, and what happens to a closed account, are not described.

Paying with it every day

Once a virtual card is in your wallet, paying with it is meant to feel ordinary: the merchant sees a Visa Debit, the network processes the transaction, and the wallet does the conversion on the back end. There is no published list of which merchant category codes are blocked, and there is no published list of which countries the card is or is not accepted in, beyond the EU-residence eligibility for getting the card in the first place.

Mobile wallets are a partial picture. The card page itself only mentions Apple Pay in a user review quoted on the page. Forklog, in November 2024, reported that both Apple Pay and Google Pay were supported. I have not been able to confirm a more recent status from the card issuer, so the safe reading is: mobile wallets may work, but they are not officially confirmed on the page you would check.

There is no cashback, rebate or reward structure described on the page, and no tier system. The card is a single product, not a family of products with benefits that grow as you spend more.

Disputes and refunds are handled within a sentence: “Refunds are issued only for legitimate, verified transactions.” Tonhub pre-funds the purchase, so the merchant sees a paid transaction quickly, and Tonhub settles against your wallet afterwards. If a payment fails or is declined, the funds in your wallet are not moved. The page does not publish chargeback time frames, the specific reason codes the issuer accepts, or a route for escalating a complaint that is not resolved by support. That matters, because the one Trustpilot review I could find is, in effect, a complaint about exactly this gap.

In practical terms, the card is fine for online card payments at merchants that accept Visa and do not run aggressive fraud filters on prepaid or foreign-issued BINs. In-person use is more constrained, because there is no physical card and no confirmed mobile-wallet support, and ATM use is not addressed at all.

What can go wrong

I want to set this section up carefully, because there is very little public feedback to draw on, and the feedback I do have is from a single user.

The company side of Tonhub is presented as the brand “Tonhub,” with the page also referring to “Holders.” Smart contracts have been audited by Trail of Bits, a well-known security firm, which is a meaningful positive. The operator entity and the card issuer, however, are not named on the page. With a regulated Visa programme, you would normally expect to see the issuer’s name, its regulator and the country of licence. None of that is given.

The security design of the product is good on paper. The wallet is non-custodial, which means you hold your own keys and your funds are not pooled with other users’ funds on a platform that can be hacked. Ledger hardware wallets are supported, which is the right answer for anyone holding meaningful value. Every transaction is monitored by an anti-fraud and anti-money-laundering system, and suspicious activity is blocked automatically. You can also set your own on-chain spending limits. What is not stated is whether the app supports 2FA, whether you can freeze the card from the app, and whether there is any insurance on the card balance.

The user experience of support, when it goes wrong, is where the single Trustpilot review lands. The review is one star, dated 18 February 2026, and the user’s story is roughly this: disputes took two months to file (they were filed in early December 2025, won in January 2026, and the money had still not been returned by mid-February 2026), the support responses felt like copy-paste, and an extra video-call identity check was demanded even though verification had already been done. The overall Trustpilot score for the brand is 3.2 out of 5, but that score is built on a single review, so it is not a real sample. There is no Reddit thread I could find, and no second source to corroborate or to contradict the picture.

The launch context is also worth knowing. The card was reported as launched on 8 November 2024 by Forklog, initially for EU residents, with expansion to other regions planned for 2025. I have not been able to confirm whether the planned expansion has happened in 2026, and the eligibility rules as of the date of this review still say EU residents.

Reading those signals together, the honest summary is: the technology is on the user-friendly side of self-custody, the security model is well chosen, but the customer-experience side of a regulated card programme is thin. If something goes wrong with a charge, the published process is light, and the only public evidence I have of a charge going wrong is negative.

What to take instead

Because Tonhub leaves so much unsaid about fees, limits and the issuer, it is worth looking at the alternatives that publish more.

BloFin Wallet Card

BloFin’s card scores 6.9 out of 10. The headline difference is transparency: there is no activation, annual, issuance or dormancy fee, and the spend fee is published as “1% or lower” by VIP tier, ranging from 1.00% at VIP 0 down to 0.00% at VIP 5. The card is a Visa Platinum, top-up is in USDT or USDC on Arbitrum or Base, and there is no cashback — the model is “no waiting for cashback or rebates,” which means the cost is paid in the spread rather than recovered later. Eligibility is published loosely, with 35 countries in the starting data and no public list of which they are.

Decaf

Decaf scores 6.2 out of 10. The big differentiator is geography: Decaf is not issued in a long list of countries, including Belarus, China, North Korea, India, Iran, Iraq, Israel, Myanmar, Nepal, Russia, Syria, Turkey, Cuba, Ukraine, Venezuela, Vietnam, Nicaragua, Puerto Rico and Nigeria, and is not issued in twelve restricted US states. If you are in one of those, this is not your card. If you are not, the card is a Visa (virtual or physical, with physical cards costing $10 in the US and $90 elsewhere and tracked delivery), with no annual or monthly fee, and FX handled by Visa’s own rate with no Decaf markup. The app runs on Solana and Stellar.

SafePal

SafePal also scores 6.2 out of 10. The card is a virtual Mastercard debit backed by a Swiss Fiat24 account, with spending limits in euros. There are no account creation or management fees, the standard top-up fee is 0%, non-USD Mastercard settlement carries a 1% FX fee, and refunds cost $1 / €1 / CHF1 / 7 CNH. The card is funded from crypto on more than 40 blockchains, converted to USDC by default, and the transactions settle on Arbitrum. The bank page elsewhere quotes crypto top-up fees “as low as 0.4%” on the top tier. There is no cashback, but there is a referral programme that pays up to 40% of referred top-up fees plus tier benefits tied to deposits, referrals and SFP staking.

In a side-by-side reading: BloFin is the most generous on published fees if you reach a higher tier; Decaf is the most geographically restricted; SafePal is the broadest on supported blockchains. Tonhub’s edge is that you keep custody of your coins, which none of these three fully replicates — they are all custodial, even when the brand is best known for its hardware wallet.

Who I would recommend it to

The narrow audience for whom the trade-offs make sense is small but real. If you live in the EU, are 18 or older, and you already hold TON or USDC in a self-custody wallet, Tonhub is one of the few cards that lets you spend those coins without giving up your keys or pre-depositing funds with a card provider. The Trail of Bits audit and the on-chain spending limits are real pluses. The card is also a reasonable fit for a TON believer who wants to use the token at a shop without first converting it on an exchange.

For most other people, I would look elsewhere. If you want a published fee schedule and a clear path through disputes, this is not the card. If you want cashback, tier upgrades, a physical card, or mobile-wallet support that is officially confirmed, this is not the card. If you live outside the EU, this is not the card at all. And if you are not comfortable signing transactions on-chain, the on-chain spending-limit feature, which is meant to be a safety net, will just feel like friction.

Before you sign up, check three things in this order. First, the help centre at help.holders.io, which is the only support channel the page links to, and see whether your specific question is answered there. Second, your own wallet setup, because a self-custody card only protects you as well as your seed phrase is protected, and losing the seed phrase means losing the funds the card spends. Third, the merchant you most often pay, because a virtual Visa Debit with an unstated foreign-exchange fee and no confirmed Apple Pay support is not the card you want to rely on for a regular subscription or for travel.

The card is live, the technology is sound, and the product has a place. That place is small, and the documentation has to grow into it before the score can.

Frequently asked questions

What is the Tonhub card?

The Tonhub card is a Visa Debit card linked to the Tonhub self-custody crypto wallet. Instead of drawing on a balance held by a card provider, the card spends from the crypto balance in your own wallet, converting at the moment of payment.

How does the Tonhub card work?

When you pay, Tonhub pre-funds the merchant, then debits your wallet after the network and the merchant have confirmed. If the wallet does not have enough, the payment is declined and your funds are not touched.

Is Tonhub a bank?

No. Tonhub is a crypto-wallet brand, not a bank. The card’s page does not name a card-issuing bank, so the bank-issuer side of the programme is not disclosed in the materials I read.

Who owns Tonhub?

The page presents the brand as Tonhub, with references also to “Holders.” The operating entity behind the brand is not named on the public page, and the card issuer is not named either.

How do I get a Tonhub card?

You add a wallet in the Tonhub app, tap the Tonhub Card banner, and complete identity verification. Once verification is approved, a virtual Visa Debit is issued.

Does the Tonhub card require KYC?

Yes. A “Verify Your identity” step is required before the card is issued, and the page also states that anti-fraud and AML monitoring apply to every transaction. The specific documents, processing time and reasons for rejection are not stated.

How do I top up the Tonhub card?

The card spends from your existing wallet balance, so you top up your wallet rather than the card. The page names TON and USDC as supported coins, offers SEPA and SWIFT bank transfers as fiat top-up rails, and a user review also mentions USDT. Network fees for on-chain transfers are charged by the blockchain, not by Tonhub.

Is the Tonhub card free?

The card’s own pages do not publish a fee schedule. An unofficial third-party report puts the transaction fee at 1.5%, but that figure is not confirmed by Tonhub. Issuance, monthly, ATM and foreign-exchange fees are not stated.

Can I add the Tonhub card to Apple Wallet?

A user review quoted on the page mentions Apple Pay, and a third-party report from November 2024 also says Apple Pay and Google Pay are supported. The card’s own page does not confirm this, so I would treat mobile-wallet support as likely but not officially confirmed.

Is the Tonhub card safe?

The wallet is non-custodial, so you hold your own keys, and the smart contracts have been audited by Trail of Bits. There is no published information about insurance on the card balance, in-app 2FA, or in-app card freeze. The only public user review on Trustpilot is one star and reports a slow dispute process, though it is a single review and not a pattern.

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